Provider Network Account Specialist

This full-time position is based in the Alpharetta, Georgia headquarters of USRetina and will report to the Provider Network Manager. Previous experience with retina/ophthalmology medical practices and/or specialty medical drug distribution or group purchasing will provide advantages for candidates.


  • Correspond with physicians and ophthalmology/retina practice administrators and staffers
  • Develop close relationships with medical practice administrators and staffers
  • Manage account knowledgebase by notation in the USRetina Customer Relationship Management Platform and other databases
    • Memorialize roles of staffers and physicians
    • Maintain full knowledgebase of practice sites of service, ship-to locations
    • Assist practices in maintaining knowledge of key data points regarding their own practices
      • Sites of service
      • Licensure and Permits
      • Tax-free documentation
    • Manage reselling/re-leasing of drug storage cabinet systems
      • Communicate effectively with medical practices
      • Coordinate onboarding of new lease agreements
      • Coordinate replacement of defective, replacement or upgrade units
      • Maintain knowledge of location and lease life of inventory
    • Train practice personnel on use of data input and payor contract input platforms
    • Assist Provider Network Manager
    • Infrequent Travel, as needed